Shared Responsibility Between Platform and Player
At vicity88, responsible gambling is not just a written policy — it is a practice we integrate into every aspect of the platform. We want every player to enjoy their game in a controlled environment, with a full understanding of the risks involved and how to manage the time and money they spend.
Gambling is an entertainment activity. It should be enjoyed during leisure time within pre-set limits, not as a way to earn regular income or cope with financial pressure. When a person starts making decisions based on emotion, borrows money to gamble, or neglects daily responsibilities, that is a sign that gambling has gone beyond healthy boundaries.
This page outlines the responsible gambling principles we uphold, the tools we provide to assist players, and the early warning signs of problem gambling that need immediate attention. We encourage every player to read and understand this content before starting a gaming session.
Six Pillars of Responsible Gambling
vicity88 builds its platform on these principles so that every player's experience stays controlled and enjoyable.
Age Verification 21+
vicity88 only accepts members who are 21 years of age and above. The registration process is designed to verify age eligibility to protect minors from unauthorised access.
Set Deposit Limits
Players can set daily, weekly or monthly deposit limits through their account. These limits act as the first buffer to prevent spending beyond one's means.
Session Time Controls
Time spent in games should be tracked and reduced when necessary. Players can contact vicity88 support to discuss more suitable session time limits.
Self-Exclusion
The self-exclusion programme allows players to suspend access to their account for a set period. This is a proactive step that can be requested directly through our 24/7 customer support.
Do Not Chase Losses
Chasing losses is one of the most harmful habits in gambling. Set a loss limit before playing, and respect that limit without exception once it is reached.
Ongoing Support
The vicity88 support team is available 24/7 via live chat and email in Malay and English. Contact us if you or a loved one needs guidance on responsible gambling.
Age Verification 21+
vicity88 only accepts members who are 21 years of age and above. The registration process is designed to verify age eligibility to protect minors from unauthorised access.
Set Deposit Limits
Players can set daily, weekly or monthly deposit limits through their account. These limits act as the first buffer to prevent spending beyond one's means.
Session Time Controls
Time spent in games should be tracked and reduced when necessary. Players can contact vicity88 support to discuss more suitable session time limits.
Self-Exclusion
The self-exclusion programme allows players to suspend access to their account for a set period. This is a proactive step that can be requested directly through our 24/7 customer support.
Do Not Chase Losses
Chasing losses is one of the most harmful habits in gambling. Set a loss limit before playing, and respect that limit without exception once it is reached.
Ongoing Support
The vicity88 support team is available 24/7 via live chat and email in Malay and English. Contact us if you or a loved one needs guidance on responsible gambling.
Recognise the Early Warning Signs
Problem gambling rarely happens suddenly. It starts with small changes in behaviour that are often overlooked. Recognising these signs early is the most important step to getting help before the situation becomes more serious.
⚠ Warning: If you recognise two or more of the signs on the side in yourself or someone you care about, we encourage you to contact vicity88 support or seek professional advice immediately.
Remember: Asking for help is a sign of strength, not weakness. Our support team operates 24/7 and is ready to listen without any judgment.
Self-Exclusion Programme
Self-exclusion is the right of every vicity88 player. Through this programme, players can request that their account be frozen or suspended temporarily or permanently. Once the request is received, access to the platform will be blocked and no betting activity can be carried out during that period.
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1Contact Support 24/7 Reach our team via live chat or email and state your intention to self-exclude.
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2Choose Your Exclusion Period State whether you want a temporary suspension (30 days, 60 days, 6 months) or permanent account closure.
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3Verification and Implementation Our team will verify your identity and carry out the exclusion within a short time.
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4Account Recovery (if applicable) After the temporary exclusion period ends, players need to actively contact support to request restoration of access.
Guidelines for Playing Responsibly
Before starting any gaming session, take time to set two limits that must not be crossed: a financial limit (how much you are willing to lose) and a time limit (how long you will play). Write both limits down or set a reminder on your phone.
Avoid playing when you feel stressed, upset, or after consuming alcohol. An unstable emotional state affects judgment and leads to irrational decisions at the game table.
Do not treat bonuses, cashback or promotional rewards as income. The vicity88 welcome bonus, for example, comes with wagering requirements that must be met before funds can be withdrawn. Read and understand these terms before using any promotion.
Take regular breaks during your gaming session. Get up, drink some water, and reassess whether you are still within the limits you set. This is a simple habit that has a significant impact on long-term self-control.
Useful Tip: 🎯 Set a monthly gambling budget that is separate from your main bank account. Once that budget is used up, stop playing until the following month.
Age Restriction Policy — 21 Years and Above
vicity88 strictly complies with the requirements for protecting minors. This platform may only be accessed and used by individuals who are 21 years of age and above. Players who register are required to verify their age, and vicity88 reserves the right to request identity verification documents (such as MyKad or passport) at any time.
If you become aware that someone under the age of 21 is using this platform, please contact our support team immediately. Accounts confirmed to belong to minors will be closed immediately and any remaining balance will be returned in accordance with the review procedure.
To parents and guardians: we encourage you to use parental control software to block access to gambling websites in your home, especially if children or teenagers share the same devices.
Take the First Step Today
Whether you want to set limits, apply for self-exclusion, or simply talk about your gambling habits — vicity88 support is always here for you.
Contact Support 24/7
Our team is ready to discuss self-control options, play limits or any concerns you have about your gambling habits.
Access My AccountRead Terms and Conditions
Understand your rights and responsibilities as a vicity88 player, including bonus policies, withdrawals and account restrictions.
View Terms & ConditionsFAQ
Get answers to common questions about account management, deposit limits, withdrawals and responsible gambling.
Read FAQFrequently Asked Questions on Responsible Gambling
We have compiled questions frequently asked by vicity88 players regarding responsible gambling and self-control.